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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Bruening

February 5, 2026

5  out of  5
rating by Nicole Bruening
"I moved to a different company when rates became unaffordable. Nate @ Mitch Mula's office knew that I wanted to come back to State Farm. He kept an eye on the changing rates and called me yesterday saving me money over the "cheaper" company. Not only did he save me money, he got me MORE coverage and lowered my deductible. Now I have a better company, better coverage and an amazing agency in my corner. I signed up and got my policy started on the same call that he made to advise me of the new quote. Out with the old and in with the new. Thanks Nate! You're the BEST!"
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Jim Davis

November 5, 2025

5  out of  5
rating by Jim Davis
"Roman Mula Was a pleasure to work with. He is very knowledgeable and was able to explain every single line item difference in prices. He followed up with various parts Of the process to ensure he's saving us the most possible money. and did not pressure us to make a decision. he aloud as days to make the decision on our own time, which was greatly appreciated. I would recommend this individual to lead a training, Customer interaction, correspondence type course to help agents new to your business learn the ways of dealing with interesting people with various differences in thought process."
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Francis Gomez

March 14, 2025

5  out of  5
rating by Francis Gomez
"My husband and I want to thank you, for helping us with the new policy for our cars and house, thank you for helping us save a lot of money 🙏🏻 100% recommended 🙏🏻 thanks, Hunter Mullins"
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Rachael Schuette

March 26, 2024

5  out of  5
rating by Rachael Schuette
"Shoutout to Caleb Domingue for being an absolute pleasure to work with! His efficiency and ability to answer any questions I threw at him really impressed me. Thank you for making the transition to State Farm effortless for me!"
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Donald Fitts

April 14, 2023

5  out of  5
rating by Donald Fitts
"Only company that called and quoted me back in the same day. Worked directly with Makari who has been extremely helpful In resolving all my issues. I’m so glad I moved my home and auto over."
We responded:
"Donald, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Mitch"
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H T

November 30, 2022

5  out of  5
rating by H T
"That guy Hunter Mullins, is a go getter! He contacted me for 4 years checking in on me until finally my company sky rocketed for no reason. It was a no brainer to give him my business, no one has worked that hard or showed that much effort before. Highly recommend this company and office!"
We responded:
"Hello, It means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Mitch"
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Meghan Drago

November 1, 2022

5  out of  5
rating by Meghan Drago
"Highly recommend!!!! I was super stressed about having to pay insurance with max coverage until I spoke to an agent here. Everyone was so friendly and very helpful. I am now at ease:)"
We responded:
"Meghan, thank you for sharing this awesome feedback about our service. The best compliment my team and I can get is being recommended to others! - Mitch"
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Remi Jenkins

October 11, 2022

5  out of  5
rating by Remi Jenkins
"He is the nicest man! Was so helpful and attentive with everything. Eager to help me understand everything."
We responded:
"Remi, thank you for your kind review. It is so important to understand your insurance coverage and my team strives to make sure that you do! - Mitch"
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LauraLeigh Lawrence

October 11, 2022

5  out of  5
rating by LauraLeigh Lawrence
"So helpful, definitely recommend!"
We responded:
"LauraLeigh, the best compliment my team and I can get is being recommended to others! - Mitch"
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Parker Owenby

October 10, 2022

5  out of  5
rating by Parker Owenby
"The best insurance place I’ve ever worked with! So helpful and attentive with me. I never write google reviews but felt like this one was necessary!!"
We responded:
"Parker, thank you for taking the time to leave this review! I appreciate you. - Mitch"
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Driskell Greene

March 17, 2022

5  out of  5
rating by Driskell Greene
"They really make you feel like family. Special shout out to Garrett for hooking me up with a great deal! In this day and age it really helps to have people like this on your side."
We responded:
"Thank you for the 5 star review, Driskell! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Mitch"
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Aaron Mall

March 16, 2022

5  out of  5
rating by Aaron Mall
"I had a great experience working with this agency! Very attentive, helpful and knowledgeable on every issue I had. I highly recommend this location and Garrett Decuir is the man!"
We responded:
"Aaron, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for you each day. - Mitch"
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Peyton Gregg

March 16, 2022

5  out of  5
rating by Peyton Gregg
"Great agency to go with when it comes to needing insurance! Garrett was the agent that I spoke to on the phone, and was so helpful walking me through the steps. Definitely would recommend to anyone!"
We responded:
"Peyton, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Mitch"
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Brian Roy

November 17, 2021

5  out of  5
rating by Brian Roy
"Shannon Hardesty was very professional and knew exactly what kind of coverage I needed. I received a quote and a policy within minutes and she made the process stress free! I really appreciated this friendly and personable experience! I would highly recommend her for any of your insurance needs. Thanks Shannon"
We responded:
"Brian, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Mitch"
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henreatta buffert

November 14, 2021

5  out of  5
rating by henreatta buffert
"Very friendly and professional"
We responded:
"Hello, we appreciate you! - Mitch"
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Obie Lacanilao

March 15, 2021

5  out of  5
rating by Obie Lacanilao
"Very helpful staff and they work very hard to make you feel their genuine concern for any of your needs"
We responded:
"Thank you for the wonderful review and for recognizing our teams efforts to provide you with great customer care! It is our pleasure to be able to assist you and we look forward to helping protect you and bringing you peace of mind for years to come!"
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Camille Mahtook

March 10, 2021

5  out of  5
rating by Camille Mahtook
"Mitch Mula and his staff are some of the most amazing people to work with! Their customer service exceeded my expectations as they went above and beyond to help my family’s needs. Would 100% recommend!!"
We responded:
"Thank you for taking the time out of your day to provide us with a great review!"
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Catherine Castille

March 10, 2021

5  out of  5
rating by Catherine Castille
"Everyone here is so kind and helpful! They made my experience with them as easy and efficient as possible. Hands down my favorite agent!!"
We responded:
"Thank you so much for the great review! We are happy to help you with your Insurance needs and always provide you with excellent customer service."
Profile photo of A Non (PAIN)

A Non (PAIN)

March 8, 2021

1  out of  5
rating by A Non (PAIN)
"***WARNING! READ THIS BEFORE YOU DECIDE TO RISK DOING BUSINESS AT THIS LOCATION!!! THIS OFFICE BILLED US OVER $1,600 AND REFUSED TO STOP CHARGING US AFTER WE SWITCHED TO ALL STATE! THEY CHARGED OUR BANK ACCOUNT OVER $1,600 OVER THE COURSE OF 3 MONTHS, EVEN AFTER WE FOLLOWED LA LAW TO CANCEL OUR POLICY. THEY STILL CHARGED US FOR THE 3 CARS ON OUR POLICY, EVEN AFTER I SOLD ONE. They LIED about non-existent Louisiana laws EVERYTIME we tried to call and cancel our policy with them, (DOZENS of calls). 3 Allstate agents even confirmed they were lying to us so they would make us give up and keep our policy with them! Please, BE CAUTIOUS AND DON'T RISK GETTING UNFAIRLY CHARGED AND BULLIED LIKE WE DID."
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Carma Maria

January 27, 2021

5  out of  5
rating by Carma Maria
"Mitch's office Is prompt and professional. someone from his team always responds quickly and if they don't have an immediate answer, they work to find the right one. Mitch is a great listener and took time to really review my family's needs for our home and auto policies. Mitch is a must!"
We responded:
"Thank you so much for this great review and for sharing your experience with our agency! We strive to provide you with the customer care that you deserve. It is our pleasure to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Maggie hurdle

January 15, 2021

5  out of  5
rating by Maggie hurdle
"Everyone here was so great and helpful! They were really willing to work with me. Would definitely recommend!!"
We responded:
"We are glad we could help you with your insurance needs, Maggie! It is our pleasure to assist you. Never hesitate to reach out to us for any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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grace houser

January 15, 2021

5  out of  5
rating by grace houser
"This has such great service!! The people are so friendly and willing to help!!"
We responded:
"We are always here for your insurance questions or needs, Grace. Never hesitate to reach out to us. We are here to help protect you and bring you peace of mind!"
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Katie Nolan

January 14, 2021

5  out of  5
rating by Katie Nolan
"This is one fantastic group of people to work with! They are professionals to the core while still remaining warm and friendly. Their customer service is above and beyond what's expected. I'm really glad I switched to Mitch for my Insurance needs."
We responded:
"We are glad you switched to our office as well, Katie! Thank you for taking the time to leave us a wonderful review. We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Anna Camille Braud

January 14, 2021

5  out of  5
rating by Anna Camille Braud
"The best agents I have ever had. Always friendly, helpful, informative, very patient and they always have my best interest in mind. I have recommended Mitch and his team to everyone I know!"
We responded:
"Thank you for recommending our agency to others, Anna! It is a huge compliment to my teams efforts to provide you with great customer care. We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Anthony Tran

January 14, 2021

5  out of  5
rating by Anthony Tran
"Mitch Mula is a fantastic agent and nothing but a professional. Extremely friendly and helpful!"
We responded:
"Thank you for this wonderful review and for your kind words, Anthony! We strive to provide you with the customer care you deserve! Never hesitate to reach out to us. We are here to help protect you and bring you peace of mind!"